Exchange Policy

Online purchases may be returned for any reason within 5 days of receipt of item(s). Items must be in original, unaltered condition. Returns shipped back to Pippin after the 5 day period will not be accepted. To return an online purchase, you must call (212) 505-5159 or e-mail within three days of receipt for return confirmation and shipping instructions. We are not responsible for the cost of return shipping. Once the return is approved, the item must be shipped within 2 days to:

Pippin Vintage Jewelers LLC

112 W 17th Street

New York, NY 10011

In store purchases may be exchanged for store credit within 10 days of purchase when accompanied by a receipt. Fine jewelry items may be fully refunded within 5 days of purchase, accompanied by the receipt, in unaltered condition.

We reserve the right to verify that returned items have not been altered in any way before issuing a refund or store credit.

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